Luminance Studios Privacy Policy

At Luminance Studios, located in the vibrant Lincoln Park neighborhood of Chicago, IL, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. We are dedicated to maintaining the trust and confidence of our clients and visitors.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you contact us, book a session, subscribe to our newsletter, or fill out a form on our website.
• Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other financial information. This information is processed through secure payment gateways and is not stored on our servers.
• Photographic Information: As a photography studio, we collect and store photographs taken during your sessions. These photographs may include images of you, your family, or your event.
• Website Usage Information: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
• Marketing Information: We may collect information about your marketing preferences and interests to provide you with relevant updates and promotions.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To provide you with the photography services you have requested, including scheduling sessions, taking photographs, editing images, and delivering your final products.
• Communication: To communicate with you about your sessions, answer your inquiries, provide customer support, and send you important updates and notifications.
• Marketing: To send you promotional emails, newsletters, and other marketing communications about our services, special offers, and events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email.
• Website Improvement: To analyze how you use our website, improve our website's functionality and user experience, and personalize your browsing experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Business Operations: For internal business purposes, such as data analysis, auditing, fraud prevention, and improving our services.

3. How We Share Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us with various business operations, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your personal information on secure servers and in protected facilities.
• Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Photographic information is often retained indefinitely for archival purposes, unless you specifically request its deletion.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at contact.html at the address provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. We use this information to improve our website's performance.
• Functionality Cookies: These cookies allow our website to remember your preferences, such as your language and location.
• Advertising Cookies: These cookies are used to deliver targeted advertising to you based on your browsing behavior.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Luminance Studios
2400 N Lincoln Ave
Chicago, IL 60614
Email: [email protected]
Phone: (312) 555-2020